Use the most sophisticated and flexible conversational flow management system on the market.
Natural Language Understanding.
Deeply understand the meaning and intents behind every messages.
See how your bot is being used.
Quickly and progressively iterate to make your bot smarter every day.
Instantly deliver your bot on all the major messaging channels. We support Messenger, Skype, SMS, Webchat and many more.
Ships with a graphical interface.
Non-developers can manage the bot post-deployment.
Infinitely extensible and customizable.
We make it really easy to integrate with 3rd-party applications and APIs.
We’re making bots fun, easy and ultra productive for you. Forget about implementing your own NLU, Dialogue Manager and Channels. It’s all included.
Focus on what’s really exciting: building world-class conversational experiences between humans and computers.
Remain the sole owner of your data and conversational data. Botpress runs anywhere: on your computer, on your premises or on any cloud provider.
Don't worry about propriatery lock-ins; when you use Botpress, everything is stored in your own dedicated database in an easy-to-export format. There is no lock-in and you’ll always be free to migrate your bots to any other system or software vendor.
Leverage technology from the very latest research and discoveries in artificial intelligence and machine learning algorithms. Trust us, you won't need a PhD in AI to use the cutting edge stuff – that's on us.
Because Botpress is based on a modular architecture, developers and companies can build on top of Botpress to add new features by creating and publishing modules to the Botpress Marketplace (available soon).
Secured Dashboard, Role-based Access Control (RBAC), Service Level Agreement (SLA), Automated Regression Testing and more.
Many Fortune 500 companies are using Botpress Enterprise in production today. Learn why they chose Botpress over other solutions.
We are passionate about building bots. While there are many common pitfalls in chatbot design, a well executed chatbot can greatly increase the customer experience, engagement and satisfaction and at the same time generate large returns on investment.
A great bot to us is a bot that provides the customer with the best possible experience in getting the job that they need to do done. It must make the best use of all the features available to it in the channel in question, including voice, graphical and AI features.
In short, the experience should be far superior to the experience of using a website, apps, phone or another mechanism to achieve the same outcome. This includes choosing the best venue to interact with the bot functionality. Should the bot be on the web, on a smart speaker, on facebook messenger, on email or slack for example?
Aside from increasing customer engagement and satisfaction, the bot can also dramatically lower the cost of providing customer service for companies. The bot can be used to answer simple customer support questions and fall back to a human agent for more difficult questions. This can materially reduce the need for customer support staff.
When we say experience of using the bot, we mean the full experience, including the aesthetics and personalization and the amount of friction in terms of physical effort (taps to install and sign on, taps or voice commands to use the bot) and mental effort required in completing the task (such as the precision required in using it and the discoverability of required functionality).
In short a great bot is a great software product. No great software product was ever created without a professional process and a high level of creativity in both the design and technical departments.
As a professional bot builder, your first consideration when setting out to build great chatbots is the framework you use.
Botpress is already the market leader in open source chatbot frameworks and even more so for on-prem enterprise frameworks. What the tens of thousands of developers who choose Botpress understand is that Botpress ranks highly on the nine main criteria on which chatbot platforms need to be judged.
The criteria are architecture, openness, ease of use, scope, rigour, wow factor, customizability, security and ability to collaborate.
Companies that skip due diligence, choose a framework on the basis of price or go with less comprehensive offerings from well known names, like Google, Facebook or Microsoft Azure, will pay the price in the long term either in the quality of the bot from a security, control, extensibility or functionality point of view.
Botpress has been built for and is used by professional chatbot developers. Like professional designers use photoshop, professional bot builders use Botpress.
In 2017, in collaboration with large solution providers, Botpress started delivering highly customized and scaleable chatbot services to a large number of enterprise giants. Large enterprises normally have done research into different platforms and understand the criteria and requirements for assessing bot frameworks outlined above. Even though large enterprises have a greater need for data security and scale, the criteria for choosing a bot platform apply to small as well as large business.
Despite being built for scale, we want Botpress to be widely adopted and want to give solution providers and developers (that don’t have the same security, support or scale requirements) the same powerful tool that enterprises use to create their bots for smaller businesses. To this end we offer a “free forever” commercial version of Botpress. This version is available with support from the community forum.
Start-ups can also massively reduce their development costs by using the free version of Botpress to develop great bots in record time. It is critical that start ups get from idea to proof of concept to minimum viable product as quickly as possible. Start-ups want to be able to focus on implementing the custom logic and not on building all the supporting infrastructure for the bot.