Open vs. Proprietary Solutions

Currently, the development of customer service chatbots is dominated by high priced specialists who often use proprietary technology to deliver solutions. These solutions have the following »

Webchat

One important decision for every business considering a chatbot is what channel they should deploy it on. By channel we mean the chat application that the »

ROI for chatbots

All the reasons for using a chatbot are ultimately economic either in the short term or long term. Even the reason of being perceived as a »

Turing Test

The Turing Test is an AI test to see whether, through a chat conversation, a computer can convince a human that it is human. A human »

Voice Assistant

A voice assistant is software that can understand and respond to commands spoken in natural language. They can also be called smart assistants and this may »