CUSTOMER SERVICE

The most important type of bots and templates available on Botpress are customer service related bots. Customer service chatbots are a class of chatbots that automatically »

The use of AI in chatbots

There is a lot of hype about chatbots and AI. Of course, people implementing a chatbot want to demonstrate something remarkable and intelligent. Even though they »

ROI for chatbots

All the reasons for using a chatbot are ultimately economic either in the short term or long term. Even the reason of being perceived as a »